Review of the Pin-Up KZ bookmaker: analysis of honesty and trust rating

As of today, the betting market in Kazakhstan resembles not just a stadium, but a true sports complex of world-class level. Here, there are both veterans who have seen it all and know all the nuances of the business, and young ambitious teams ready to challenge the giants. Among the latter is the bookmaker Pin-Up Bet KZ, which has been serving local players not so long ago, having opened in 2021. The company actively promotes its philosophy of innovation, bringing a fresh perspective and innovative solutions to the Kazakhstani betting world. Let's check if this is enough to top the list of leaders in the race for customer attention, meeting their expectations.

In this review, we will discuss the services of BK Pin Up KZ in detail. We will examine the official website, the registration process, the breadth of the line, and the depth of the odds. We will compare the odds with those offered by other legal bookmakers in the Republic of Belarus, talk about bonuses and loyalty programs. We will see what real people say in reviews about the convenience of account replenishment, the simplicity of withdrawals, and the speed of verification.

License and Reliability

According to the analysis conducted, the Pin Up bookmaker operates in Kazakhstan completely legally. The trademark of the bookmaker is registered to the Limited Liability Partnership "Bonami". The legal address of the operating organization is: 021700, RB-Kazakhstan, Akmolinskaya region, Burabay district, Shchuchinsk city, Sanatorium Svetly street, house No. 22G. The structure has been officially assigned BIN 210140004861, as well as the state VAT payer number 03001-1006627.

The license for organizing gambling and betting activities No. 21031283 was issued on 08.11.2021. The regulator and supervisory authority is the RGU "Committee of Tourism Industry of the Ministry of Culture and Sports of the Republic of Kazakhstan". The validity period of the permit document is 10 years.

From the previous facts, the following conclusions can be drawn:

● Players of Pin-Up can be confident in the safety of their funds and personal data — without the explicit consent of the client, information about them cannot be transferred to third parties, except in cases stipulated by law;

● The bookmaker is obliged to strictly fulfill its financial obligations to bettors — the settlement mechanisms are transparent and based on clearly established rules, which can be reviewed on the bookmaker's platform. In case of conflict situations, a regulated procedure for contacting customer support is provided, as well as the possibility of considering claims with the involvement of third-party arbitration, including higher judicial instances;

● The betting company conducts informational and explanatory work among registered clients aimed at increasing their legal literacy regarding gambling and betting. This policy involves clarifying the rules for placing interactive bets, the conditions for participating in sports betting, as well as notifying about risks and responsibilities.

It is important to understand that these are all legal formalities that pertain to any legal relationships in the field of legal gambling business. What is more important is how the bookmaker adheres to them, and only reviews about BK Pin Up in Kazakhstan can tell us about this.

During the inspection, it was found that the reviewed bookmaker has established a good reputation in the local market. Complaints usually concern the long withdrawal of funds, but they are significantly fewer than positive reviews. Delays in payments occur relatively infrequently, and usually do not end with repeated verifications. Even less frequently are there complaints about the mobile application and certain bonuses, but such reviews are episodic phenomena without explanation of the reasons for disapproval.

It is commendable that the administration of the bookmaker company monitors its image, not ignoring negative feedback on bookmaker rating forums. Official representatives of the brand are open to mediation and negotiations to achieve mutually acceptable solutions. They reach out, establish dialogue with disgruntled players, and involve unaffiliated private individuals and independent auditors for mediation in dispute resolution.

Official Website

The first thing a guest sees when accessing the official website pin-up.kz is the standard picture from the main menu, a list of popular matches in the "Line" and "Live" modes, as well as an advertising slider with announcements of bonuses and company news. The portal is available in two languages — Kazakh and Russian. Changing the theme from light to dark is not possible, and overall, there are not many settings on the resource. On the other hand, it is intuitive, like a Zidane feint, making it simple yet effective.

On the left is a table with the bookmaker's betting line. The sidebar is standard, without any frills:

1. Events are divided by league significance, disciplines, venue, and tournament name.
2. Matches can be sorted by start time (next hour, 3-6-12 hours, day, 3 days, week, and all competitions), countries, availability of live broadcasts (Live TV), and infographics (Live Info).
3. The desired game is always easy to find through the quick search bar and add to favorites for instant access to its odds card.

On the right side of the official website of the Pin Up bookmaker, users will find a number of useful tools. Among them is the Live Tracker window, which displays information about the results of sports events in real-time. Just below is the "Ticket," where selected match outcomes for placing bets of the type single, express, or system are automatically entered. And at the very bottom is a scrolling carousel with advertising banners. This block is organized in a familiar way, but it lacks visual clarity.

The white background with the brand's red and green colors provides poor contrast, which slightly complicates navigation. Perhaps this is a common problem for the entire BK website, but the only significant one.

Recently, the developers revamped the player's personal account in the Pin Up KZ bookmaker, implementing the display of balance, personal data, and active bonuses on one page. The logic of the "Transaction History" section has been improved. Additionally, for all sections displaying sports, a bottom menu has been added, allowing users to find TOP matches in a specific discipline, make winning predictions, and participate in promotions. It is not to say that this is a revolution for the digital entertainment industry, but the interface has definitely become friendlier and clearer.

Application and Mobile Version of BK PIN-UP.KZ

The Pin-Up bookmaker has implemented a special modification of the main website that is adapted for mobile devices. The portable resource offers all the key functions of the bookmaker: you can also create an account, conveniently manage your balance, place bets online, withdraw winnings, and receive bonuses.

As for the application, Pin Up can be downloaded separately for Android and iOS devices. In both cases, downloading the client is free, but there are differences in the installation paths.

iPhone and iPad owners can launch the application from the App Store in the traditional way, without any extra manipulations. Downloading Pin Up on an Android phone is a bit more complicated:

● PGo to the official website pin-up.kz and download the installation APK file;

● Open the phone settings, go to "Security";

● In the "Unknown sources" line, move the slider to the "Enabled" position. This change will allow you to install programs not from the Play Market;

● Now you can return to the notifications screen and install the bookmaker's application by unpacking the previously downloaded file.

As you can see, downloading Pin-Up on Android is not a sprint, but not a marathon either. Even a novice gambling fan can manage it, let alone professional bettors.

Registration and Account Verification

Citizens of the Republic of Kazakhstan who are 21 years old can create a gaming account on the BK Pin Up platform. The registration instructions are quite simple:

1. When starting the procedure, choose the type of registration from two options: "By phone number" or "By e-mail." This will determine how the account will be activated — by a code from SMS or by following a link in the email.
2. Confirm that you have reached the legal age to participate in gambling for money, do not suffer from addiction, and have no restrictions on visiting gambling establishments.
3. Click the "Register" button.

A new account will be created immediately after completing the last action. You will be logged into your account, and a screen will load offering to top up your balance.

However, first you need to open the "Profile" in the upper right corner of the page to complete the registration by activating your account. Remember, for this you will need the previously specified mobile phone number or email address. Confirmation will take a few seconds, partially unlocking the functions for working with the deposit. For full access to the options for placing sports bets and withdrawing funds, you need to undergo identification.

Verification in BK Pin-Up is a task for customer support. They initiate verification at the user's request, asking for copies of certain documents. Acceptable documents include an ID, driver's license, international passport, or residence permit. Additionally, extracts confirming the place of residence, bank receipts, etc., may be required. Verification can also be done on a mobile device via Kycaid.

The timing of authentication is determined individually. However, based on reviews, in most cases, people receive verification almost instantly. Either way, notifications about the results of the check are sent to the email, so there is no need to panic if the email does not arrive immediately. Be patient, have some tea, cheer for your favorite team — and by evening, you will place your first bet.

Betting Options and Odds of the Bookmaker

The PIN-UP.KZ line looks solid in terms of both the number of sports and the variability of markets. Only in Live mode does the bookmaker accept bets on more than 30,000 events monthly, covering over 7,500 championships in 26 disciplines. To be honest, this is far from the best indicator, but rather a golden mean.

The depth of the pre-match line is not breathtaking, but quite substantial. Football is undoubtedly the flagship, offering odds of up to 500+ markets on top matches. They feature not only top leagues and international cups but also lower divisions, national championships, exotic matches, friendly and women's games. There is a wealth of options for main outcomes, totals, and handicaps. Additional betting sets on statistics are well presented, covering time periods, individual athlete statistics, intervals, ranges, combined and long-term selections.

The tennis line, while not as extensive as the football one, contains everything necessary for comfortable play. The odds on ranking matches reach 200+ markets, including, besides the base, handicaps by games, exact scores, match/set winners, and various combinations. Bets are available for ATP, WTA, ITF tournaments, challengers, etc.

Next in importance is hockey. Here, the line is focused on NHL, KHL, Swedish league matches, and other popular championships. There are few exotic competitions. The odds include all main markets, statistical indicators (shots, penalty minutes, face-offs), individual totals for players, two-way and tech bets.

The basketball line, like the hockey one, is focused on leading leagues:

● NBA;

● Euroleague;

● United VTB League, etc.

The odds are average, like most competitors from the industry leaders. However, the NBA looks interesting, having bets on quarters, blocks, rebounds, turnovers, steals, and more.

It is worth noting a decent selection of bets on volleyball, MMA, and table tennis. I liked how esports are covered — all popular disciplines are present, as well as numerous online betting options for each event.

What is disappointing is the sparse number of live broadcasts. Moreover, they mainly show esports, while there are no broadcasts of traditional sports.

Regarding odds, the Pin Up bookmaker does not aim for records, but does not lag behind either. The margin is moderate, mostly depending on the prestige of the tournament and player interest. High odds are systematically set for top leagues and star team matches, allowing experienced bettors to catch a "fat" win. Overall, PinUp in terms of odds is a solid mid-tier bookmaker that knows how to pleasantly surprise clients.

Payment Methods

To top up the account and request a withdrawal of funds in Pin Up KZ, a player just needs to click the "Cashier" button at the top of the screen and select the appropriate financial instrument. Note that the balance is displayed only in one currency — Kazakhstani tenge (₸).

Account Replenishment

The minimum deposit amount in Pin AP KZ is 200 tenge. The maximum is 4,000,000 ₸. The following payment methods are offered for crediting funds:

1. 1. Bank cards Visa, MasterCard, KaspiBank + ApplePay.
   2. Mobile commerce FreedomPay, My Beeline.
   3. E-wallets Qiwi and Wallet Wooppay.

Additionally, specifically for lovers of rustling bills in their pockets, the bookmaker has partnered with cash payment service companies. You can physically top up your account in the bookmaker using Kassa24, Qiwi, Yurta, and PayDala terminals.

For all methods, the money is credited to the balance instantly. No commission is charged.

Withdrawal of Funds

Cash withdrawals, like betting for money, are available to all verified users. It is recommended to use the same payment method with the same details for withdrawal as for depositing. The minimum withdrawal amount from the BK Pin Up account is 1,000 tenge. The upper limit is set at 500,000 tenge.

Withdrawal requests are processed instantly, and in case of delays, it is recommended to contact customer support. The status of the request can be viewed from the personal account — in the "Transaction History" tab.

Taxation of Winnings

According to the general standard, the company does not withhold income tax. There are rare cases when the Pin Up KZ bookmaker still withholds a fee of 10% (for non-residents of the Republic of Kazakhstan — 20%) from the winnings amount. This decision is individual, and the bookmaker has the right not to disclose the reasons for the deduction.

Promotions and Bonuses of Pin Up

The bookmaker "boosts" the initial deposit of new participants up to 2,500,000 ₸. To qualify for the reward, you need to register, complete verification, and make the first monetary deposit. The size of the bonus depends on the amount of the payment:

● From 100 ₸ to 25,000 ₸ — 100% bonus;

● 25,001-50,000 ₸ — 110% bonus;

● 50,001-75,000 ₸ — 115% bonus;

● 75,001-100,000 ₸ — 120% bonus;

● 100,001-2,000,000 ₸ — 125% bonus.

The wagering conditions are lenient. To transfer funds from the bonus account to the main one, you need to wager the credited amount 10 times with singles and/or express bets with odds of 1.80 or higher. You have 720 hours to fulfill the conditions.

Additionally, the bookmaker offers generous sports bonuses on weekends, free bets for verification, bet insurance, conducts contests with valuable prizes, and organizes giveaways and seasonal promotions. It turns out to be quite a decent arsenal of rewards.

Contact Information for the Bookmaker's Support Service

Encountered difficulties during the withdrawal of funds, do not know how to activate your bonus, or lost your account password? Then it’s time to reach out to the BK Pin Up support and bombard them with mind-blowing questions.

To contact the operators, the following options are available:

1. 1. 24/7 online chat.
   2. Hotline 373.
   3. Email [email protected].

It wouldn’t hurt to check out the community for players of the bookmaker on Telegram (t.me/pinupkz_chat), where everyone is free to write anything — reviews are open. Here you can learn more about the betting company from the horse's mouth, find like-minded people, exchange predictions and proven strategies. Novices will share their "brilliant" express bets that almost worked, while pros may offer valuable advice.

FAQ

● Where to download Pin Up for free?

○ The official Pin-Up application for iPhones and Android phones can be downloaded via the link from our website or by visiting the operator's resource. In both cases, you will receive the original software.

● What to do if access to PinUp is blocked?

○ The blockage may be caused by your attempt to access a site not intended for your region. Make sure you are accessing pin-up.kz.

● Does the Pin Up bookmaker accept bets on slot machines?

○ The specific Kazakh branch of the bookmaker has no relation to online casino products. Predictions are accepted only on sports events.

TEXT CHECK FOR UNIQUENESS: 96.14%

Ratings

1. Reliability — 4.7.
2. Bonuses and Promotions — 4.6.
3. Payment Convenience — 4.6.
4. Live Line — 4.2.
5. Pre-Match Line — 4.5.
6. Customer Support — 4.5.
7. Odds — 4.5.