Tennis bookmaker review: opinions on honesty and trust rating

Tennisi — is a bookmaker from the Russian holding company «Rus-TeleTot», which was established back in 1999. The managing company of the bookmaker is actually a pioneer in the sports betting industry, but as a veteran, it no longer strives for the forefront, preferring to lead modestly from the rear. The brand does not push itself into the spotlight, yet it is actively represented in the regions of Central Asia, including Kazakhstan and Tajikistan, and has a rather unpopular website in the international domain zone .com. However, we are not so interested in the affairs of its subsidiary projects as we are in the main activities of the bookmaker Tennisi BET in Russia. The fact is that the lion's share of the operator's audience, its physical infrastructure, and general management are concentrated here.

What can the Tennisi bookmaker offer Russian players today, how extensive is its line, how attractive are the odds, and how generous are the bonuses? Are there any issues with verification, how quickly are large winnings withdrawn, and what do real reviews say about customer support? You will find answers to these questions and other useful information about the betting company Tennisi.BET in the review below. Analyze the data, weigh all the pros and cons to draw the right conclusions.

License and Reliability

The operation of the Tennisi Bet bookmaker in the general jurisdiction of Russia is officially legalized by the Federal Tax Service of the Russian Federation. The corresponding license No. L027-00108-77/00396458 was issued on December 17, 2009. The validity period of the permit document for organizing and conducting gambling and betting activities is indefinite. So far, there has not been a single case of license revocation or any sanctions against the organization by the Federal Tax Service.

When it comes to the reliability of the bookmaker in terms of compliance with legislation and tax obligations, the platform inspires confidence:

1. 1. Tennisi is a member of the ERAI, which guarantees the legality of accepting sports bets and transparency of financial transactions.
   2. All operations on the entertainment platform go through the Unified TSUPIS.
   3. The authorized capital of LLC «Rus-TeleTot» is at least 100 million rubles, and net assets exceed 1 billion rubles. Therefore, there are no doubts about the bookmaker's solvency.

In addition, the administration of the service allows independent arbitration boards consisting of representatives from the ratings of the best bookmakers in Russia and neutral experts to resolve disputes with clients. Judging by the reviews about TennisiBet, users most often encounter incorrect bet calculations, account blocking, and requests for additional verification without explanation. Such complaints are observed episodically and are not of a catastrophic nature.

The main thing is that they are not ignored and efforts are made to resolve the conflict on mutually beneficial terms for both parties, maintaining a constructive dialogue.

Official Website

To be honest, the official website of the Tennisi bookmaker in 2024 looks maximally archaic, like a greeting from the early 2000s. The design of the web resource is outdated by about 20 years, as if it got stuck in the era of button phones and dial-up internet. Banners scream about profitable bonuses and unique bets, but their chaotic and gaudy nature rather repels than attracts. When you land on the main page of the portal, your eyes start to blur, and you want to squint. The color scheme is chosen in such a way that it evokes retro nostalgia for the garish colors of the late '90s discos.

On the other hand, the official website of the Tennisi bookmaker is simply straightforward, which benefits navigation. There is no place for functional overload and trendy features; everything is familiar, solid, and substantial. The interface is concise, like a Federer serve, and intuitive, like the choice between a positive handicap and a total over in a match with equal chances. An inexperienced bettor might even like it.

At the same time, the developers of the platform can still be shown some leniency. For clarity — the Russian site Tennisi.BET was launched only in October 2017. Until that moment, the company operated the old-fashioned way, accepting bets exclusively through land-based retail, working in physical locations across the country, from Moscow to Omsk. Offline clubs still serve customers today, while the online environment remains terra incognita for the brand, where the bookmaker, like a young Padawan, is taking its first steps.

Objectively, at this stage of development, the official website of the bookmaker is weak. Here’s what we found from personal experience and reviews about it:

● The working environment of the digital platform lacks personalized settings;

● The line cannot be collapsed/expanded by individual sports, optimize the output, view TOP matches or recommendations;

● There are not enough filters and sorting options in Prematch and Live;

● The sections with statistics and results are absent;

● By default, infographics and TV shows in match cards are not active; they need to be connected optionally, which causes some inconveniences;

● There is a lack of match broadcasts during the game; they are practically nonexistent;

● Online bets can be accepted with difficulties, as the operator completely forms the line and sets the odds, rather than purchasing quotes from system providers. The advantage of this approach is truly exclusive markets for betting, especially regarding statistics forecasts. The downside is that the processing of interactive bets does not always happen automatically, occasionally requiring approval from a special department of the bookmaker. The presence of the human factor leads to situations where coupons are subject to adjustments in amount or odds, processed with errors or delays.

Let's give the bookmaker some time to get into the swing of things. We hope that in the foreseeable future, the disappointing situation with the official website will be corrected. After all, TennisiBet indeed offers many interesting and unusual markets for individual events that can only be found at major betting exchanges.

App and Mobile Version of BK Tennisi.BET

Although the online ecosystem of the Tennisi bookmaker is far from the best, its users have access to a full mobile version of the site and downloadable mobile applications for devices running iOS and Android. Both options do not lag behind the desktop portal in terms of capabilities. The apps include registration, identification, deposits, and withdrawals; users can place bets. Among the sections, it is worth noting a separate tab with promotions and bonuses, which is not available on the standard website.

To download the Tennisi app for Android smartphones for free, you need to follow three steps:

1. 1. Make sure that your operating system version is 5.1 or higher.
   2. Before downloading, check that your device allows the installation of software obtained outside the Google Play Market.
   3. Visit the official Tennisi.BET website or a trusted partner resource of the bookmaker and download the installation APK file of the software via the provided link.

Meanwhile, the app for iPhone and iPad is published in the App Store, so downloading it is not a problem.

Registration and Account Verification

Registration at the Tennisi bookmaker is done in the simplest way — by mobile phone number. There are no other methods of initial authorization for bettors. The entire procedure takes no longer than 5 minutes, and upon completion, the first login to the account occurs automatically, without requiring the entry of access keys — login and password.

To complete the creation of an account and unlock operations for managing the gaming account, it is necessary to undergo identity verification. The following verification methods are available:

● Through the Unified TSUPIS on the bookmaker's website, using the phone number registered in the Interactive Betting Accounting and Transfer Center. The simplified option allows deposits and withdrawals with limited limits; 60,000 rubles is the maximum amount for one transaction and up to 200,000 rubles for all transfers within a month;

● Through the State Services service;

● In stationary betting points of the bookmaker with a Russian passport;

● Through the company's partners — via the CONTACT payment system;

● Through Tinkoff ID in the TSUPIS Wallet app.

The bookmaker reserves the right to re-verify the player before paying out winnings. This usually happens when there is suspicion that the bettor has violated the resource's rules. Secondary authentication is conducted by sending electronic copies of identity documents, as well as in video conference mode.

Bet Selection and Odds of the Bookmaker

The check showed that the Tennisi bookmaker is an outsider in terms of the number of available sports for prediction. They offer a total of 18 main disciplines, including esports with a decent line of events and outcome listings. The bookmaker runs its own channel on Twitch with bets on cyber basketball, while also offering decent markets on Counter-Strike, Dota 2, League of Legends, and Overwatch. Classic sports like football, hockey, tennis, basketball, boxing, and MMA have coverage at the level of second-tier betting organizers, meaning neither above nor below the middle of the market.

In the pre-match catalog, there are a variety of games, from top championships to lesser-known leagues. However, there is much less exoticism compared to competitors from the industry leaders list. Live betting is quite disappointing, offering nothing but a minimal set of first-class matches — there are no regional tournaments or lower divisions.

If there is anything to praise the Tennisi bookmaker for, it is the «Exclusive» section. Here you can bet on unexpected and combined outcomes for sports competition connoisseurs:

1. 1. Options for wins, losses, and results of athletes/teams.
   2. Club achievements, for example, which national teams will win the 3 main European cups (Champions League, Europa League, Conference League) in the season, advance further, or reach the playoffs.
   3. Individual statistics of specific athletes — how many shots on goal, how many goals/points scored, how many cards received, assists made, time spent on the field, corners converted, etc.
   4. Performance of Russian footballers in European cups.
   5. All sorts of «Yes» or «No» options, for example, Lionel Messi will surpass Gonzalo Higuain and become the top scorer of Inter Miami, Chelsea will win a trophy (excluding super cups), the English team will make a double, there will be at least 6 penalties awarded in one more match in the RPL by the end of the season, etc.

In the realm of unusual bets, TennisiBet is not to be underestimated. In this niche, the bookmaker has taken the lead in the Russian sports betting market, outperforming its competitors.

As for the odds, they turned out to be below the market average at the Tennisi bookmaker. The margin on major matches fluctuates between 4-5% (for leading disciplines), while for secondary events, this value is at the level of 6-8%. What was pleasantly surprising was the low commissions in Live, but here there is not much to bet on.

Payment Methods

It is said that in sports, participation is more important than victory, but in bookmakers, it is more important that after a precise bet, the payment reaches the recipient quickly and directly. Let's evaluate how the Tennisi bookmaker has established itself in this aspect of customer service.

Account Top-Up

You can deposit money into your gaming balance at the Tennisi bookmaker through the menu «Top Up Account». The list of integrated methods for crediting funds includes:

● Bank cards Visa, MasterCard, and Mir;

● Electronic wallets Qiwi and YuMoney;

● Payment services SberPay, Mir Pay, Tinkoff Pay, and SBP;

● Mobile providers MTS, MegaFon, Beeline, and Tele2;

● Wallet of the Unified TSUPIS.

In addition to cashless payments, cash payments are supported, which are accepted at self-service terminals QIWI and ELEXNET.

The minimum deposit amount is set at a friendly 10 rubles — for all directions. The maximum deposit amount depends on the specific payment system and ranges from 15,000 to 595,000 rubles. Transfers are credited to the account without commissions, except for mobile operators, which may charge up to 11.5% for billing services.

Withdrawal of Funds

Cashout of winnings is done using the same financial instruments as deposits. The processing time for a cashout request varies from instant to three working days. The Tennisi Bet bookmaker, as we noted, does not favor amateur bettors, otherwise it is hard to explain the limitation on withdrawals with a minimum amount of 1,000 rubles.

Taxation of Winnings

According to Russian legislation, winnings received in licensed bookmakers are subject to a 13% income tax. However, based on the tests conducted and the reviews studied, it has been established that Tennisi withdraws money without withholding income taxes. This means that the company does not impose this expense on clients but takes it upon itself.

Promotions and Bonuses of Tennisi Bet

The bonus program of the Tennisi bookmaker includes promo codes, cashbacks, as well as welcome rewards for registration and deposits. The bookmaker's loyalty program consists of 2 main elements:

1. 1. Endless Bonus (received upon winning).
   2. Cashback (received upon losing at the end of the month).

The main product of the promo campaign is the endless bonus in real money, a welcome bonus of up to 15,000 rubles, which accumulates for various gaming actions:

1. 1. Creating an account.
   2. Depositing funds.
   3. Placing bets on Mondays.
   4. Participating in special promotions of the bookmaker, which are held on the website, in the mobile app, and on social media.

Details and conditions for wagering can be found from the bookmaker's sources, but to give a sneak peek, they are quite reasonable and relatively easy to achieve. Short-term and thematic benefits are rarely drawn by the bookmaker, announcing such events in advance.

Contact Information for the Bookmaker's Support Service

Consultants at the Tennisi bookmaker work around the clock, responding in Russian. There are few complaints about the support in reviews; usually, users express dissatisfaction with the slow e-mail support department, available at: [email protected]. The free hotline of the call center 8 (800) 100-21-39 has received positive reviews, as has the live online chat on the bookmaker's website. If these communication channels are not enough, there are also operators on Telegram — @TennisiSupportBot.

FAQ

● How to download the Tennisi bookmaker app on your phone?

○ Easy! Go to the official Tennisi BET website from your smartphone, click on the coveted «Download» button, and voila — the app is on your device. Just note that it is not available on Google Play, so familiarize yourself with the installation instructions before downloading the software to your Android device.

● What is the Tennisi Bet free bet for?

○ It can be obtained for registration, the first deposit, and participation in promotions. Free bets are also activated with special bonus codes.

● Where to find promo codes for the bookmaker today?

○ Tennisi-BET promo codes are secret keys to special gifts. Look for them on the official website of the bookmaker, in representative social networks, thematic platforms, and forums. It is also said that they are sometimes given away in the bookmaker's Telegram channel.

TEXT CHECK FOR UNIQUENESS: 100%

Ratings

1. Reliability — 4.5.
2. Bonuses and Promotions — 4.6.
3. Payment Convenience — 4.9.
4. Live Line — 3.9.
5. Prematch Line — 4.
6. Customer Support — 5.
7. Odds — 4.4.