Tennis bookmaker review: opinions on honesty and trust rating

Tennisi — is a bookmaker from the Russian holding company «Rus-Telettot», which was established back in 1999. The managing company of the bookmaker is essentially a pioneer in the sports betting industry, but as a veteran, it no longer strives for the forefront, preferring to lead modestly from the rear. The brand does not push itself onto billboards; nevertheless, it is actively represented in the regions of Central Asia, including Kazakhstan and Tajikistan, and has a less popular website in the international domain zone .com. However, we are more interested in the main activities of the bookmaker Tennisi BET in Russia. The fact is that the lion's share of the operator's audience, its physical infrastructure, and general management are concentrated here.

What can the Tennisi bookmaker offer to Russian players today, how extensive is its line, how attractive are the odds, and how generous are the bonuses? Are there issues with verification, how quickly are large winnings withdrawn, and what do real reviews say about customer support? You will find answers to these questions and other useful information about the betting company Tennisi.BET in the review below. Analyze the data, weigh all the pros and cons to make the right conclusions.

License and Reliability

The operation of the Tennisi Bet bookmaker in the general jurisdiction of Russia is officially legalized by the Federal Tax Service of the Russian Federation. The corresponding license No. Л027-00108-77/00396458 was issued on December 17, 2009. The validity period of the permit document for organizing and conducting gambling and totalizators is indefinite. So far, there has not been a single case of license revocation or any sanctions against the organization by the Federal Tax Service.

When it comes to the reliability of the bookmaker in terms of compliance with legislation and tax obligations, the platform inspires confidence:

1. 1. Tennisi is a member of ERAI, which guarantees the legality of accepting sports bets and the transparency of financial settlements.
   2. All operations on the entertainment platform go through the Unified TsUPIS.
   3. The authorized capital of LLC «Rus-Telettot» is at least 100 million rubles, and net assets exceed 1 billion rubles. Therefore, there are no doubts about the bookmaker's solvency.

In addition, the administration of the service allows independent arbitration boards, represented by members of the ratings of the best bookmakers in Russia and neutral experts, to resolve disputes with clients. According to reviews about TennisiBet, users most often encounter incorrect bet calculations, account blocking, and requests for additional verification without explanation. Such complaints are observed episodically and do not constitute a natural disaster.

The main thing is that they are not ignored and efforts are made to resolve conflicts on mutually beneficial terms for both parties, maintaining a constructive dialogue.

Official Website

To be honest, the official website of the Tennisi bookmaker in 2024 looks maximally archaic, like a greeting from the early 2000s. The design of the web resource is outdated by about 20 years, as if it got stuck in the era of button phones and dial-up internet. Banners scream about profitable bonuses and unique bets, but their chaotic and gaudy nature is more repelling than enticing. When you land on the main page of the portal, your eyes start to blur, and you want to squint. The color scheme is chosen in such a way that it evokes retro nostalgia for the garish colors of the late 90s disco.

On the other hand, the official website of the Tennisi bookmaker is simply straightforward, which benefits navigation. There is no place for functional overload and trendy features; everything is familiar, solid, and substantial in the old-fashioned way. The interface is concise, like a Federer strike, and intuitive, like the choice between a positive handicap and a total over in a match with equal chances. An inexperienced bettor might even like it.

At the same time, one can still show leniency towards the developers of the platform. For clarity, the Russian site Tennisi.BET was launched only in October 2017. Until that moment, the company operated the old-fashioned way, accepting bets exclusively through land-based retail, working in physical locations across the country, from Moscow to Omsk. The stationary clubs still serve clients today, while the online environment remains terra incognita for the brand, where the bookmaker, like a young Padawan, is taking its first steps.

Objectively, at this stage of development, the official website of the bookmaker is weak. Here’s what we found from personal experience and reviews about it:

● The working environment of the digital platform lacks personalized settings;

● The line cannot be collapsed/expanded by individual sports, optimize output, view TOP matches or recommendations;

● There is a lack of filters and sorting in Prematch and Live;

● Sections with statistics and results are absent;

● By default, infographics and TV broadcasts in match cards are not active; they need to be connected optionally, which causes some inconveniences;

● Match broadcasts during the game are scarce, they are practically absent;

● Online bets may face difficulties, as the operator fully forms the line and sets the odds, rather than purchasing quotes from system providers. The advantage of this approach is truly exclusive markets for betting, especially regarding forecasts related to statistics. The downside is that the formatting of interactive bets does not always happen automatically, occasionally requiring approval from a special department of the bookmaker. The presence of human factors leads to situations where sometimes coupons undergo adjustments in amount or odds, processed with errors or delays.

Let's give the bookmaker time to get up to speed. We hope that in the foreseeable future, the dismal situation with the official website will be corrected. After all, TennisiBet indeed offers many interesting and unusual markets on individual events that can only be found at major betting exchanges.

Application and Mobile Version of BK Tennisi.BET

Although the online ecosystem of the Tennisi bookmaker is far from the best, its users have access to a full mobile version of the site and downloadable mobile applications for devices running iOS and Android. Both options do not lag behind the desktop portal in terms of capabilities. The apps include registration, identification, deposit and withdrawal of funds, and the ability to place bets. Among the sections, there is a separate tab with promotions and bonuses that is not available on the standard site.

To download Tennisi for Android smartphones for free, you need to follow three steps:

1. 1. Ensure that you have the operating system version 5.1 or higher installed.
   2. Before downloading, check that your device allows downloading software obtained not from the Google Play Market.
   3. Visit the official website of Tennisi.BET or a trusted partner resource of the bookmaker and download the installation APK file of the software via the provided link.

Meanwhile, the application for iPhone and iPad is published in the App Store, so downloading it is not a problem.

Registration and Account Verification

Registration at the Tennisi bookmaker is done in the simplest way — by mobile phone number. There are no other methods of initial authorization for bettors. The entire procedure takes no more than 5 minutes, and upon completion, the first login to the account occurs automatically, without requiring the entry of access keys — username and password.

To complete the account creation and unlock operations for managing the gaming account, it is necessary to undergo identity verification. The following verification methods are available:

● Through the Unified TsUPIS on the bookmaker's website, using the phone number registered in the Interactive Betting Accounting and Transfer Center. The simplified option allows for deposits and withdrawals with limited limits; 60,000 rubles is the maximum amount for one transaction and up to 200,000 rubles for all transfers within a month;

● Through the State Services service;

● In stationary betting points of the bookmaker with a passport of a Russian citizen;

● Through the company's partners — via the CONTACT payment system;

● Through Tinkoff ID in the TsUPIS Wallet app.

The bookmaker reserves the right to re-verify the player before paying out winnings. This usually happens when there is suspicion that the bettor has violated the resource's rules. Secondary authentication is carried out by sending electronic copies of identity documents, as well as via video conferencing.

Betting Options and Odds of the Bookmaker

The check showed that the Tennisi bookmaker is an outsider in terms of the number of available sports for prediction. In total, they allow betting on 18 main disciplines, including esports with a decent line of events and outcome listings. The bookmaker runs its own channel on Twitch with bets on cyber basketball, while also offering decent markets on Counter-Strike, Dota 2, League of Legends, and Overwatch. Classic sports like football, hockey, tennis, basketball, boxing, and MMA are covered at a level typical of second-tier betting organizers, meaning neither above nor below the middle of the market.

In the pre-match catalog, there are the most diverse games, from top championships to lesser-known leagues. However, there is much less exoticism than with competitors from the list of industry leaders. Live betting is quite disappointing, offering nothing but a minimal set of first-class matches — there are no regional tournaments or lower divisions.

If there is anything to praise the Tennisi bookmaker for, it is the «Exclusive» section. Here, you can bet on unexpected and combined outcomes for connoisseurs of sports competitions:

1. 1. Options for wins, losses, and results of athletes/teams.
   2. Club achievements, for example, which national teams will win the 3 main European cups (Champions League, Europa League, Conference League) in the season, advance further, or reach the playoffs.
   3. Individual statistics of specific athletes — how many shots on target, goals/points scored, cards received, assists made, time spent on the field, corners converted, etc.
   4. Indicators of Russian football players in European cups.
   5. All sorts of «Yes» or «No» options, for example, Lionel Messi will surpass Gonzalo Higuain and become the top scorer of Inter Miami, Chelsea will win a trophy (excluding super cups), the English team will make a double, in the RPL there will be at least 6 penalties awarded in one more match before the end of the season, etc.

In the realm of unusual bets, TennisiBet is not to be underestimated. In this niche, the bookmaker has taken the lead in the Russian sports betting market, outperforming competitors.

As for the odds, they turned out to be below the market average at BK Tennisi. The margin on major matches fluctuates between 4-5% (for leading disciplines), while for secondary events, this value is at the level of 6-8%. What pleasantly surprised us was the low commissions in Live, but there is hardly anything to bet on here.

Payment Methods

They say that in sports, participation is more important than victory, but in bookmakers, it is more important that after a precise bet, the payment reaches the recipient quickly and directly. Let's evaluate how the Tennisi bookmaker has established itself in this aspect of customer service quality.

Account Replenishment

You can deposit money into your gaming balance at BK Tennisi through the menu titled «Account Replenishment». The list of integrated methods for depositing funds includes:

● Bank cards Visa, MasterCard, and Mir;

● Electronic wallets Qiwi and YuMoney;

● Payment services SberPay, Mir Pay, Tinkoff Pay, and SBP;

● Mobile providers MTS, MegaFon, Beeline, and Tele2;

● Wallet of the Unified TsUPIS.

In addition to cashless payments, cash payments are supported, which are accepted at QIWI and ELEXNET self-service terminals.

The minimum deposit amount is set at a loyal 10 rubles — for all directions. The maximum deposit amount depends on the specific payment system and varies from 15,000 to 595,000 rubles. Transfers are credited to the account without commissions, except for mobile operators, which may retain up to 11.5% for billing services.

Withdrawal of Funds

Cashout of winnings occurs using the same financial instruments as replenishment. The processing time for a cashout request varies from instant to three business days. The Tennisi Bet bookmaker, as we noted, does not favor amateur bettors, otherwise, it is hard to explain the restriction on withdrawals with a minimum amount of 1,000 rubles.

Taxation of Winnings

According to Russian legislation, winnings obtained in licensed bookmakers are subject to taxation at a rate of 13%. However, based on conducted tests and studied reviews, it has been established that Tennisi withdraws money without withholding income taxes. This means that the company does not impose this expense on clients but takes it upon itself.

Promotions and Bonuses from Tennisi Bet

The bonus program of the Tennisi bookmaker includes promo codes, cashbacks, as well as welcome rewards for registration and deposits. The bookmaker's loyalty program consists of 2 main elements:

1. 1. Endless Bonus (received upon winning).
   2. Cashback (received upon losing at the end of the month).

The main product of the promo campaign is the endless bonus in real money, a welcome bonus of up to 15,000 rubles, which accumulates for various gaming actions:

1. 1. Creating an account.
   2. Replenishing the account.
   3. Placing bets on Mondays.
   4. Participating in special promotions of the bookmaker, which are held on the website, in the mobile app, and on social media.

Details and conditions for wagering can be found in the bookmaker's sources, but to give a heads up, they are quite reasonable and relatively easy to achieve. Short-term and thematic benefits are rarely drawn by the bookmaker, announcing such events in advance.

Contact Information for the Bookmaker's Support Service

Consultants of the Tennisi bookmaker work around the clock, responding in Russian. There are few complaints about support in reviews; usually, people express frustration about the slow email support department, available at: [email protected]. The free hotline of the call center 8 (800) 100-21-39 has received positive reviews, as has the live online chat on the bookmaker's website. If these communication channels are not enough, there are also operators on Telegram — @TennisiSupportBot.

FAQ

● How to download BK Tennisi on your phone?

○ Easy! Go to the official Tennisi BET website from your smartphone, click the coveted «Download» button, and voila — the app is on your device. Just keep in mind that it can't be found in Google Play, so familiarize yourself with the installation instructions before downloading the software on your Android device.

● What is the reason for receiving a free bet from Tennisi Bet?

○ It can be obtained for registration, the first deposit, and participation in promotions. Free bets are also activated with special bonus codes.

● Where to find promo codes for the bookmaker today?

○ Tennisi-BET promo codes are secret keys to special gifts. Look for them on the bookmaker's official website, in representative social networks, thematic platforms, and forums. It is also said that they are sometimes given away in the bookmaker's Telegram channel.

TEXT CHECK FOR UNIQUENESS: 100%

Ratings

1. Reliability — 4.5.
2. Bonuses and Promotions — 4.6.
3. Payment Convenience — 4.9.
4. Live Line — 3.9.
5. Prematch Line — 4.
6. Customer Support — 5.
7. Odds — 4.4.