Dear clients, we ask you to familiarize yourself with the information below regarding the reasons for the suspension of withdrawals from gaming accounts at 1xStavka.ru.
On February 22, 2023, our company received a notification from LLC NKO "Mobile Card" and JSC "Modern Payment Solutions," stating that, as of February 22, 2023, the fulfillment of obligations by NKO "Mobile Card" was suspended. This step was explained by the corresponding decision of the Board of the PPK "Unified Regulator of Gambling" dated February 21, 2023.
However, to date, LLC "STAVKA RU" has not received an Official Decision indicating the reasons for the suspension of activities. Thus, the company currently does not have information on the reasons for the aforementioned decision.
Meanwhile, LLC "STAVKA RU" is a legal entity operating in the territory of the Russian Federation, subject to its laws, and not connected with any other organizations outside its borders. The company has sufficient cash reserves to make payments to players.
This money is held in a special account of NKO "Mobile Card" and exceeds the current player deposits by several times. Their blockage is solely due to the initiative of NKO "Mobile Card" to terminate cooperation with LLC "STAVKA RU".
We would like to draw your attention to the fact that every player has the right to submit a request for the withdrawal of funds from their gaming account at 1xStavka.ru to their bank account. A sample of such a request will be posted on the website 1xStavka.ru later.
There are no obstacles from LLC "STAVKA RU" for players to receive funds from the account of NKO "Mobile Card." We are working to ensure that all our clients can access the funds in their accounts as quickly as possible.
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