Winline BY bookmaker review: trust rating and fairness control

Winline is known for its high-profile sponsorship contracts and media activity, as well as being one of the most profitable bookmakers in Russia. In terms of net revenue, the brand ranks among the top three in its industry in the Russian Federation, with a turnover of 43.6 billion rubles. With ambitions as an international service provider and a foundation for expansion, the operator is gradually extending its coverage area by opening branches in various CIS countries. In 2020, it successfully entered the domestic market of Belarus by launching the official website winline.by along with two applications for iOS and Android. Unlike its parent company, the local branch has no land-based betting points; all activities have been focused online since its inception.

The products of the bookmaker in the .by domain zone are exclusively aimed at clients from Belarus who have obtained a passport or residence permit in the Republic of Belarus. Only individuals of legal age, who are at least 21 years old at the time of registration, are allowed to play. A gaming balance can only be created in the national currency — BYN. The resource is available in Russian and English, while Belarusian localization is absent.

In this review, we will discuss the offerings of Winline BY in detail, exploring its features, advantages, and disadvantages. After reading the material, you will learn how to register on the bookmaker's platform, go through verification, make a deposit, place bets, and withdraw winnings. We will also cover the company's bonus program, available ways to contact support, and nuances you would definitely want to know.

License and Reliability

Verification showed that the owner of the website winline.by is the legal entity LLC "AlMakh". The central office of the managing company is located at: Minsk, Rakovskaya St., 25, bldg. 2, rooms 5,6,7r/s. The legality of Winline's operations in Belarus is ensured by license No. 33120/661. This special permit was issued by the Ministry of Taxes and Duties of the Republic of Belarus on January 16, 2020.

All information transmitted and received by visitors of the website / mobile applications of the bookmaker is encrypted using the Secure Socket Layer (SSL) protocol with a 256-bit key. This guarantees the confidentiality of players' personal data, as well as the obligation not to disclose it to third parties without the owner's consent, except in cases expressly provided for by law.

As for the company's reputation among real people, it is not as impeccable as its legitimacy in the country. Reviews about the entertainment platform are mixed.

Some bettors praise Winline for generous bonuses, a user-friendly interface, and polite support. However, it is characteristic that positive reviews are significantly fewer than negative ones. Moreover, complaints are not baseless; they are often substantiated, supported by evidence, and verified by account numbers. Users typically express dissatisfaction regarding three main sticking points:

1. Payment delays, which turn into requests for additional verification.
2. Unjustified short-term and long-term account blocks.
3. Refusals to credit winnings for dubious reasons.

It seems that Winline's reputation is in a gray area, and it is still far from undisputed leadership in the loyalty rating of bookmakers in Belarus.

Official Website

The official website winline.by does not differ from the platforms of online bookmakers in other jurisdictions, featuring the familiar brand design. It is well-known to players for its black-orange color scheme with the option to switch to a light theme. The developers have repeatedly changed the visual design of the service, with the latest update occurring not long ago. Thus, the web resource is quite trendy but also has decent functionality. The portal looks neat and concise, not annoying with an abundance of colorful advertising banners, and has a clear structure that even novice predictors can understand.

At the top of the site, there are traditionally buttons for registration and authorization, a settings panel, language switch, links to applications, and the main menu. The left sidebar features a feed with sports types and a quick search system. On the right, we see the coupon and live tracker. In the center of the homepage, there is a line on popular events of the current day and the most rated leagues from various disciplines.

At the bottom of the bookmaker's website, there are reference sections and useful tabs, such as a block with support department contacts or rules for using the service.

The footer area is designed for user convenience, providing easy access to the most important and auxiliary information. However, the bookmaker has not taken care of passive customer support, completely ignoring the FAQ section. There are simply no answers to frequently asked questions that inquisitive bettors might have.

Winline BY Application and Mobile Version

For users who frequently place bets from phones or tablets, a mobile version of Winline has been developed, accessible from any browser on a smartphone. It looks like a more compact copy of the original website. This makes it convenient to register, top up the account, receive bonuses, watch matches, and place sports bets even on small touch screens. The mobile version winline.by/mobile contains all the necessary functionality for placing bets, including a live hall, video broadcasts, infographics, and an electronic coupon.

Additionally, players have the option to download Winline BY for Android or iPhone as special mobile applications for free. On iOS, this software can be installed directly from the App Store, just like any other program. However, Android device owners will need to download the software manually from the official bookmaker's website, as it is not distributed in the Google Play Store. Nevertheless, the installation process is intuitive and straightforward.

Account Registration and Verification

It is worth noting that only citizens of the Republic of Belarus and residents of the country who are at least 21 years old can register on the Winline betting platform. For visitors who do not meet these requirements, the ability to create a gaming account is blocked.

To create a new account, click the "Registration" button on the green background. Then, in the form that appears on the screen, enter the following information:

● Active e-mail;

● Valid phone number;

● Reliable password.

After completing the procedure, an SMS with a confirmation code will be sent to the specified number, which must be entered in the designated field. After doing this, agree to the terms and conditions of the bookmaker by default and perform the first login to your personal account.

Upon completing the initial registration, the bettor is automatically redirected to the identification page, where the process of confirming identity and its nuances is described step by step. Verification is an unconditional requirement imposed on all users of the resource. Without it, the administration will not allow the player to start placing real money bets, limiting the options for making deposits and withdrawing funds.

To complete authentication, upload the requested documents in your personal account:

1. A photo of your passport with the registration mark at your place of residence.
2. A selfie with the identity document turned so that the owner's photo and full name are visible.

All information must remain legible: not cropped, not covered, not processed, and not blurred, without glare, scuffs, or tears. If the bookmaker's security service has no objections to the applicant, verification will take a couple of hours, rarely — a day.

Betting Options and Odds of the Bookmaker

Winline allows betting on upcoming and current results of sports events in two dozen disciplines, including esports. This is fewer than many competitors, but still enough for average players. Daily, the platform offers betting lines for thousands of football matches and hundreds of hockey, tennis, basketball, volleyball, and other events. In less popular disciplines (baseball, handball, cricket, rugby, floorball, etc.), there are not many games, and often there are none at all, except for the possibility to predict long-term outcomes of certain championships.

The betting lines for pre-match events appear a month before the start of popular competitions and a week, and sometimes a couple of days — before the draw of secondary leagues. The number of markets in each championship depends on how prestigious the specific tournament is. For example, in top championships (Champions League, Europa League, Russian Premier League, KHL, NBA, European top divisions, and similar) up to 700 markets are available, including:

● All main outcomes;

● Totals, handicaps, and Asian handicaps;

● Bets on total and individual statistics;

● Combined selections;

● Exact score;

● Intervals;

● Yes/No, etc.

When considering second-tier matches, friendly games, lower division games, youth tournaments, women's leagues, etc., the betting lines at Winline can be disappointing. Often, the range of possible predictions is limited to a formal choice of the winner, which is particularly characteristic for tennis challengers, irregular ice battles, exotic football matchups, and MMA fights, not to mention coverage of more obscure sports.

In live mode, the Winline bookmaker does not fall behind but does not maintain the status of an industry leader either. The variability of the line is average for the Belarusian segment, especially deep in 2024 it cannot be called. However, the BK platform with "here and now" bets has an undeniable advantage — a detailed tracker with statistics and the availability of free video broadcasts for about 1/3 of the matches, which can be watched with a zero balance.

Like most other betting companies, Winline accepts single bets, accumulators, and systems. To place a bet, you need to select an event in the line, add it to the electronic ticket by clicking on the odds, and then specify the desired bet amount. The minimum bet for players from Belarus is 2 Belarusian rubles. The maximum amount is calculated individually for each event and depends on the type of sport, championship, margin, and other factors. By the way, the bookmaker's commissions are also of average level, so there are no record odds in the offer. The odds are normal.

Payment Methods

Winline clients, when entering the game, create their own account and cash balance, which operates exclusively with the national currency, that is, BYN. Information about the current balance is displayed in the upper corner of the screen. The personal account is equipped with convenient tools for managing finances, including available methods for topping up the account and withdrawing funds. More details on these methods are provided below.

Account Top-Up

You can make a deposit at the Winline betting company using the following payment solutions:

1. Bank cards Visa, Mastercard, Maestro.
2. The "Calculation" system, also known as "ERIP".
3. E-wallets.
4. Cash — through ATMs and info kiosks with Cash-in functionality.

The minimum deposit amount is 4 BYN, and the maximum is 2,000 BYN for a single transaction. All deposits are credited instantly and without any additional fees.

Withdrawal of Funds

To withdraw money earned from bets in Winline BY, the user must place bets totaling 100% of the previously deposited amount. In other words, cashing out winnings becomes possible only after the entire deposit amount has been wagered on the BK platform. Additionally, payouts should be made using the same method that was used for topping up the gaming balance, after ensuring that the accrued bonuses have been played through and the account is verified.

The minimum withdrawal amount per request must be no less than 6 Belarusian rubles. Clear time frames for processing requests are not specified.

Taxation of Winnings

Withholding income tax from players at a rate of 4% of the received amount is carried out in accordance with the legislation of the Republic of Belarus. The bookmaker does not compensate for this expense item either at its own expense or through bonus programs.

Promotions and Bonuses from Winline Belarus

There are not many promotional offers in the operator's list, but they are generous and do not require special wagering conditions. For example, new clients from Belarus receive a no-deposit free bet of 100 BYN for registration and confirmation of their status as a verified user. There is also a deposit bonus of up to 1000 BYN. Additionally, you can join the "Bonus Club" to participate in a loyalty program with indefinite prizes. It allows you to exchange accumulated points (the amounts of placed bets) for free bets. 1 point = 50 BYN.

Contact Information for the Bookmaker's Support Service

The Winline bookmaker company provides support to clients in two ways:

1. 24/7 hotline 8-801-100-90-90-90.
2. Consultants via e-mail [email protected].

They also promised to introduce an online chat on the website and in the company's app, but this has not yet happened. We hope this oversight will be addressed and fixed in the future.

FAQ

● How to register and log in to Winline Belarus?

○ To create an account, you need to visit the official website or app of the bookmaker and follow the instructions. Registration involves filling out a form with personal data, confirming contact information, and going through identity verification according to the regulator's requirements. After registration and verification, you can log in to the system using the username and password assigned to your account.

● Can I download the Winline BY app on my phone?

○ Yes, portable gadget owners are offered to download Winline on their smartphone or tablet with Android or iOS. It should be noted that for installing the mobile client on Android, you will need to allow downloads from unknown sources.

● Who is eligible for bonuses from Winline BY?

○ Various privileges from the bookmaker are available to both new and existing users. Newcomers are welcomed with bonuses for registration and the first account top-up. For regular clients, various seasonal promotions and ongoing loyalty rewards are prepared. The conditions and availability of bonuses may change over time, so it is recommended to regularly check the corresponding section on the bookmaker's platform.

TEXT CHECK FOR UNIQUENESS: 95.91%

Ratings

1. Reliability — 4.
2. Bonuses and promotions — 4.8.
3. Payment convenience — 4.5.
4. Live betting line — 3.9.
5. Pre-match betting line — 4.
6. Support service — 3.9.
7. Odds — 4.5.