Review of the bookmaker 1xStavka: service check and trust rating with reviews

The Russian bookmaker 1xStavka appeared in 2010 and immediately established itself as a bold newcomer ready to challenge the leaders of the entertainment industry. From the very first days of its existence, the company made it clear that it did not intend to sit on the sidelines, actively imposing its rules on the giants of the industry. It managed to ignite audience interest through intensive marketing, varied bonuses, and a wide range of sporting events with high odds. A convenient website, branded applications for iOS and Android, and a land-based network of betting shops only contributed to the growth of the bookmaker's popularity.

In less than ten years, the bookmaker left many of its competitors gasping in the dust of its success. According to ranking studies, the operator was already in second place in brand recognition among bettors in Russia in 2019 and sixth in customer loyalty. The following year, at the RB Awards, 1xStavka won in two categories: "Brand of the Year" and "Best Website." In 2021, the company's team once again triumphed in the same categories of the prestigious competition. At the "RB 2022" ceremony, the bookmaker again won flagship awards for "Best Line" and "Brand of the Year."

However, as is known, fortune is fickle, and a streak of good luck is always followed by a streak of bad. Before the betting company could savor all the joys of the hall of fame, clouds in the form of regulators loomed on the horizon. Today, there are clear signs that 2024 will be the last year in the history of one of Russia's largest bookmakers.

In this review, we will take a detailed look at whether 1xStavka is operational or not, what happened to the project, and why it is impossible to top up the account and withdraw money. The prepared material sheds light on the current situation and behind-the-scenes intrigues.

License and Reliability

It is known that until February 2024, the bookmaker 1xStavka operated normally, although in January they blocked the ability to make deposits. Officially, in comments from the bookmaker's representatives, the incident was explained as technical work, but later an unpleasant truth surfaced.

The timeline of events is approximately as follows:

1. On November 29, 2023, the Federal Tax Service of Russia filed a lawsuit against "1xStavka" demanding the revocation of license No. 17 issued to the legal entity "Stavka Ru," previously known as LLC "Bookmaker Pub." It is stated that this decision was made in response to "systematic violations of the Standards and rules of the licensor," as well as complete disregard by the bookmaker for previously introduced disciplinary measures regarding abuses of customer trust.
2. Following the regulated protocol, the non-profit organization "Mobile Card" (provider of the Unified TSUPIS) blocked the processing of cashless transactions on the operator's website and in the application due to the court proceedings. Shortly thereafter, the physical betting points of the company were also sanctioned, resulting in their disconnection from the information system of the Unified Gambling Regulator.
3. On January 16, 2023, it became impossible to top up the account at 1xStavka.
4. On February 22, the First Self-Regulatory Organization of Bookmakers, of which the brand was a member, announced the initiation of the procedure to exclude 1xStavka from the organization for "violating business reputation standards and the principles of fair competition in the professional community."
5. On February 24 of this year, the bookmaker's clients lost the option to withdraw funds, and three days later, the acceptance of interactive sports predictions was closed.

Refusing to acknowledge defeat, the bookmaker company launched a counterattack, filing counterclaims against the Federal Tax Service of Russia, ERIP, and the payment agent. Interestingly, the court hearings regarding the appeals were conducted in closed sessions without disclosing the details of the case, having been postponed multiple times before. Meanwhile, no arbitration court has yet satisfied the bookmaker's claims. The main disputes, theoretically suggesting the liquidation of LLC "Stavka Ru," are still ongoing but are likely close to their logical conclusion.

Judging by the increased number of negative reviews from meticulous users of the bookmaker, the ship is sinking. The chance that 2024 will be the swan song of 1xStavka is extremely high, while the likelihood that the operator will manage to navigate through the reefs of Russian legislation unscathed is slim.

The unfavorable scenario is supported by facts. The key one is that on March 1, 2024, samples of withdrawal requests from frozen accounts appeared on the official website 1xstavka.ru, specifically in the personal accounts of bettors. This can be interpreted as a call for evacuation from a sinking ship. The captains of the bookmaker liner seem to be packing their bags, while the orchestra on deck plays a requiem.

Official Website

Despite the repression, as of March 11, 2024, the official website of 1xStavka continues to operate smoothly. Visitors are not informed of potential troubles, and the resource's interface greets them cheerfully and brightly, as if nothing is happening. Instead of alarming banners warning of possible restrictions, visitors are met with colorful announcements of popular sporting events from top leagues, a rich line of various matches, and a familiar interface that we have already seen from other bookmakers (MelBet, 1XBET, BetWinner, etc.).

The only thing that reveals something is wrong is the absence of a section with the company's promotions and bonuses. Otherwise, everything is calm, like on the surface of a forest lake on a windless day.

The upper part of the platform is filled with the main menu, logo, settings icons, login and registration buttons. The left area of the portal is occupied by a sports category with quick search filters, while the right side features a coupon for placing bets, and the center displays the ranking matches of the current day with a list of outcomes.

The footer contains important information about the company, reference tabs, contact information for feedback, useful links, statistics, and results. Overall, the site has simple navigation, a decent design, and a moderately extensive functionality.

Application and Mobile Version of 1xStavka.ru

The mobile version of 1xStavka is available in two formats — adaptive and downloadable. The first is designed for placing sports bets from any portable device's browser. Thanks to the use of interactive HTML5 technology, the optimized interface works smoothly and correctly, instantly adjusting to the screen size and other characteristics of mobile gadgets.

For a more personalized and comfortable user experience, you can download applications specifically designed for devices running Android and iOS. They can be installed for free by following the links from the bookmaker's website.

To download 1xStavka on an Android phone or tablet, you need to install the native APK file of the downloadable client. For this, follow these instructions:

● Since the software cannot be obtained directly from the Google Play store, you first need to change the security settings of your smartphone to allow the installation of software from third-party systems. This is a simple task that can be done by going to Settings → Security → Unknown Sources. Here, you just need to toggle the switch to the desired position.

● Open the official website 1xStavka.ru in your mobile phone's browser. At the top of the page, select the "Smartphone Application" option, then scan the QR code or provide your phone number to receive a link to download the corresponding app. A notification from the security system will appear, asking if you want to continue with the installation. Click "Yes" to proceed to download the installation file.

● After the download is complete, find the file in your device's program manager and run it to complete the installation.

That's it; the Android application 1xStavka is ready for use. You can download the bookmaker software on an iPhone in two ways — following the above algorithm, except for the security settings, or by independently finding the app in the App Store. The second option is preferable as it allows you to read reviews from real users.

Registration and Account Verification

Despite the suspension of online and offline betting, registration remains an available option for new players of the bookmaker from Russia. It can be completed on the website or in the 1xStavka application by filling out a standard electronic form with a password, email address, promo code (if available), and user agreement.

The final step in creating an account is identification. Here it is important to clarify that users who were previously registered in the UNIFIED TSUPIS can use the phone number linked to their account when opening a gaming account with the bookmaker to verify their profile automatically.

If there is no confirmed account in the E-CUPIS, authentication can be done by one of the proposed methods:

● On the bookmaker's website by uploading identity documents;

● Through the "Gosuslugi" portal, but only if there is a confirmed account;

● Using the "CONTACT" money transfer system;

● At the brand's betting points or "Svyaznoy" salons.

Currently, none of the mentioned identity verification methods are applicable. It should be noted that the managing company LLC "Stavka Ru" has been disconnected from all government structures and regulatory bodies of the Russian Federation. How long this "blockade" will last and what it will mean for the operator is not disclosed.

Betting Options and Odds of the Bookmaker

In terms of the variety of sports and betting formats, the bookmaker 1xStavka offers one of the best lines in Russia, covering more than 40 sports in live and prematch. From football and hockey to esports and bare-knuckle fights — both classics and exotic options are equally well represented, allowing even seasoned analysts to find something to suit their spoiled taste.

Moreover, the depth of coverage of competitions does not disappoint: players can predict leading global, international, and continental competitions, lower divisions, youth and women's leagues, regional cups, and friendly matches. Additionally, long-term bets can be placed on several stages of significant tournaments ahead, such as:

1. Individual achievements, such as the top scorer or MVP of the season.
2. Qualifications and advancement to the playoffs.
3. Winners of major championships.
4. Relegation and promotion in the league.
5. Records and historical results.
6. Transfers, etc.

In football, you can bet on both main outcomes and totals, handicaps, corridors, individual player statistics, halves, combined selections, Asian markets, and yes/no options. In hockey — on periods, shootouts, penalties. In tennis — on games, sets, tiebreaks, double faults, and aces. In basketball — on attacks, serves, blocks, totals of points, rebounds, assists, fouls. In esports — on kills, first towers, Roshan, and more.

As for the live platform of the bookmaker, it is truly impressive. The line during matches is not the best, but it closely approaches the market leaders. Daily, a couple of hundred games are held in real-time, and on weekends, there can be more than 400. The variety of scenarios for predictions is not limited to big markets even in events from secondary championships of little-known countries, so interesting options can be played. Live video broadcasts are available, but more streams would be appreciated. Statistics and infographics are substantial. The odds are commendable, almost on par with pre-match.

Since we are talking about odds, they can only be described as high. The bookmaker 1xStavka indeed has a low average margin of about 3% — for matches of European caliber and significant championships and up to 5-7% — in less demanded matches.

Payment Methods

Before the blocking of deposits and withdrawals, 1xStavka supported 14 methods of financial transactions. All of them processed transactions only in Russian rubles without automatic currency exchange functions. Since not everything is lost for the bookmaker yet, let's take a closer look at them.

Account Top-Up

The following methods were accepted for making deposits and may still serve:

● Bank cards Visa, MasterCard, Maestro, and Mir;

● Operators SberPay and SBP;

● Electronic wallets TSUPIS, YuMoney, QIWI;

● SMS transfers from MTS, MegaFon, Tele2, and Beeline;

● Cash — through payment terminals Eleksnet and QIWI.

The Russian bookmaker 1xStavka does not charge commissions on deposits and covers any transaction costs of payment gateways at its own expense. The minimum deposit amount is 50 rubles. Funds are credited to the deposit instantly.

Withdrawal of Funds

Cashout of winnings, like topping up the gaming balance, is available in the personal account from the submenu "Manage Interactive Bets." You can withdraw money to a bank card or e-wallet. In the first case, the minimum withdrawal amount is 1000 ₽, and in the second — 100 ₽.

Taxation of Winnings

According to Russian legislation, winnings in a bookmaker are subject to taxation at a rate of 13%. When the payment amount does not exceed 15,000 rubles, the obligation to calculate and pay personal income tax falls on the player. For payouts exceeding 15,000 rubles, the bookmaker takes on the role of a tax agent. In the process of withdrawing such winnings, the company automatically informs about the collection, calculates, and withholds it from the transaction amount.

1xStavka reserves the right to reimburse the player for the tax paid on the winnings. This is done as part of the bonus policy and, as a rule, on the occasion of the birthday.

Promotions and Bonuses of 1xStavka.ru

Currently, the bookmaker has no bonuses, and thematic, seasonal, and urgent promotions are not being conducted. Since all benefits are in one way or another related to making deposits and/or placing bets, 1xStavka lacks the technical capability to reward clients for their activity under the current circumstances. If deposit operations are resumed, the loyalty program, which was quite good, providing initial bonuses, cashbacks, bet insurance, and free bets, will also be restored.

Contact Information for the Bookmaker's Support Service

The support service of 1xStavka is available 24/7, but it has been receiving many complaints, especially recently. Company operators accept calls at 8 (800) 500-29-11 and respond via email at [email protected]. There is a live chat on the website for providing prompt consultations, and it is possible to send a request to the platform administrator through the Personal Account.

FAQ

● How to download 1xStavka on your phone?

○ To do this, go to the official website of the bookmaker 1xStavka from your device. On the main page in the "Applications" section, you will find links to download the mobile client for Android and iOS.

● Can I withdraw money from 1xStavka in 2024?

○ Yes, but you need to create a special application using the form that can be found in the personal account on the bookmaker's platform or clarify with support.

● How to delete an account in the bookmaker?

○ You can't. In the case of 1xStavka, you can only stop using it.

TEXT CHECK FOR UNIQUENESS: 100%

Ratings

1. Reliability — 3.5.
2. Bonuses and Promotions — 3.9.
3. Payment Convenience — 4.4.
4. Live Line — 5.
5. Prematch Line — 5.
6. Support Service — 3.
7. Odds — 5.